SMARTSERVICES
We turn complex processes into simpler operations.
Smartservices is a company specializing in process automation, applied artificial intelligence, AI agents, and systems integration.
Since 2009, we have helped organizations connect systems, reduce manual work, and apply AI where it creates a concrete operational result.
+ people + rules↓DecisionIntegrate · Automate · AI
Agent · Redesign↓Measurable result
WHAT SMARTSERVICES DOES
Technology applied to real processes.
Smartservices is a process automation and applied artificial intelligence company that designs and implements solutions to improve business processes.
Our work combines AI consulting, process automation, AI agents, and systems integration. We do not sell AI as an isolated layer.
We examine what happens, which information is used, which systems are involved, which steps are manual, which decisions and exceptions exist, and which outcome must improve. Then we decide whether to integrate, automate, apply AI, use an agent, or redesign the process.
SUSTAINED EXPERIENCE
Technology changes. Judgment remains.
Smartservices has worked with technology and business processes since 2009. Platforms, integration patterns, and AI capabilities changed. The principle did not: solve a real operational problem.
SHARED EXPERIENCE
Some of the companies and organizations we have worked with
Smartservices has participated in automation, systems integration, applied AI and software solution projects for companies and organizations across different industries.
- Nokia
- ESAB
- América Móvil
- Prokarma
- Gobierno de la Ciudad de Buenos Aires
- Laboratorios Raffo
- Asociación Argentina de Polo
- CEK
- Interwin
The presence of a brand indicates work performed and does not imply a current commercial relationship, partnership or certification.
SIGNALS WE RECOGNIZE
The problems clients bring us.
These are starting points. Not automatic diagnoses.
“People keep copying information between systems.”
“This report or forecast takes days to prepare.”
“Documents arrive through different channels and someone has to process them.”
“We have the data, but it is scattered.”
“We want to use AI, but the information cannot leave our environment.”
“The process grew and now requires too much manual intervention.”
“We want an agent, but we are not sure we need one.”
“Our legacy system works, but it is isolated.”
INTERVENTION MAP
We do not begin by selling a tool.
We begin by understanding what needs to work better.
- 01Operational problemTime, error, rework, risk, or capacity.
- 02ProcessWhat happens from start to finish.
- 03ContextSystems, information, people, and rules.
- 04DecisionIntegrate, automate, apply AI, use an agent, or redesign.
- 05Measurable resultCompare before and after when a baseline exists.
HOW WE INTERVENE
Four capabilities for improving business processes.
AI consulting
Decide where AI makes sense—and where it does not.
Process automation
Move repeatable tasks and rules forward with less manual intervention.
AI agents
Handle work that requires context, decisions, tools, and multiple steps.
Systems integration
Enable applications, databases, and systems to exchange information.
SOLUTIONS FOR CONCRETE PROBLEMS
Combined capabilities for a specific intervention.
Capabilities explain how we work. These solutions address recognizable needs and constraints.
Private and on-premise AI
For organizations that need greater control over sensitive information and internal systems.
Document intelligence
For processes where people read, extract, classify, validate, or transfer information from documents.
Forecasting and planning
For processes where projections and scenarios demand too much consolidation and processing work.
WHERE WE APPLY THIS APPROACH
Industries with different processes and constraints.
Smartservices publishes experience across six industries: banking and financial services; pharma and life sciences; manufacturing and industry; real estate; education; and accounting and professional services.
DOCUMENTED RESULTS
The evidence lives in the process.
11 days~1 minute
Monthly production and purchasing forecast.
An autonomous system and agent gathers and processes real information from multiple sources.
>75%
Reduction in research time.
A research assistant agent with a completely local, closed model. Sensitive information never goes to external cloud services.
These results reflect specific implementations and do not imply identical outcomes in other projects.
WHY SMARTSERVICES
Concrete decisions. Not empty corporate values.
Process before technology
We do not begin by asking which AI to use.
Rules before AI
If a simple rule solves the problem, we prefer the rule.
Integrate before replacing
A working system does not need to disappear because it is isolated.
AI shaped by constraints
Cloud, local, or hybrid according to information, systems, and policies.
Exception controls
Automation does not mean removing human controls.
Measurable results
When a baseline exists, we compare before and after.
HOW WE WORK
Assess. Implement. Measure and improve.
A concrete sequence for intervening in a process without starting from a tool.
- 01Assess
- 02Implement
- 03Measure and improve
TECHNOLOGY EXPERIENCE
Technologies used inside real processes.
Technology experience does not imply partnership or certification with these platforms.
ERP / enterprise
SAP · Microsoft Dynamics
Education
Moodle · LearnDash · Turnitin
Integration
e-Comex · APIs · Web Services
Data / systems
Databases · Proprietary systems · Legacy
Channels
WhatsApp · Telegram · Streaming Chat
PRIVATE AI AND DATA CONTROL
Not every AI system has to work the same way.
Depending on the constraints, we assess external services, local models, private environments, or hybrid architectures.
AI WITH JUDGMENT
Not everything needs AI.
Some problems are better solved with an integration, a rule, automation, or process improvement. AI belongs where it adds real value.
DIRECT ANSWERS
What to know about Smartservices.
What does Smartservices do?
Smartservices designs and implements process automation, applied AI, AI agents, and systems integration solutions for business operations.
What types of processes can Smartservices automate?
We assess recurring processes with manual work, scattered information, rules, decisions, and exceptions. The right intervention may be automation, integration, AI, an agent, or process redesign.
What is the difference between automation, integration, and AI agents?
Integration lets systems exchange information. Automation advances repeatable tasks and rules. AI agents handle work that requires context, tools, decisions, and multiple controlled steps.
Does Smartservices work with current and legacy systems?
Yes. We assess how to connect existing applications, databases, APIs, Web Services, proprietary platforms, and legacy systems before proposing replacement.
Can AI be used without sending sensitive information to external services?
Yes. Depending on the constraints, Smartservices can assess local models, private environments, external services, or hybrid architectures.
Which industries does Smartservices work with?
Smartservices publishes experience in banking and financial services, pharma and life sciences, manufacturing, real estate, education, and accounting and professional services.
Do we need to choose a technology before contacting Smartservices?
No. Start with the process that consumes time, depends on manual work, or cannot move information reliably. Technology is selected after the problem and constraints are understood.
How does a Smartservices project begin?
It begins by assessing the process, its information, systems, people, rules, exceptions, constraints, and the result that needs to improve.
NEXT STEP
Which process should work better?
You do not need to arrive with a solution. Tell us which part of the operation consumes too much time, depends on manual work, or needs to connect information and systems.