Cookie Policy

Necessary and preference storage

wp-wpml_current_language is created by WPML on the first visit to remember the selected language for the browser session.

ss_chat_vid is a first-party, HttpOnly identifier created when Sales Chat checks availability. It supports continuity, rate limiting, and operator blocking, and expires after approximately one year.

Sales Chat creates smartservices_sales_chat_navigation_v01 and smartservices_sales_chat_v02:{language} in session storage on page load. They keep navigation context, a random conversation identifier, chat state, and limited conversation continuity until the browser session ends. wpEmojiSettingsSupports is temporary WordPress capability storage.

Forms and WordPress administration

No additional Gravity Forms cookie or browser-storage key was observed when the assessment page was opened in a fresh session. The form includes a honeypot. WordPress authentication cookies are used only when an authorized user signs in to administration.

Analytics

Google Tag Manager loads Google Analytics 4 on a fresh session. GA4 creates identifiers such as _ga and a property-specific _ga_* cookie, and sends a page-view request to Google Analytics. These analytics identifiers are not necessary for the site to function and may persist for up to approximately two years.

Current consent status

The site does not currently provide a cookie preferences mechanism. Analytics can load on a new session before an explicit choice. You can control this storage using your browser settings as described below.

Your controls

You can delete or block cookies and site storage from your browser. Doing so may affect forms, language preferences, administration, and chat continuity.

Contact

Questions: [email protected].